SuperchargersOnline.com is committed to protecting your privacy. That’s because we base our business on the trust you place in us. The information we collect is gathered to ensure secure ordering and to provide a more personalized shopping experience. See below for detailed information about how we protect your personal information. If you have any concerns, comments or complaints, be sure to let us know.
How much information must you share?
The amount of information we collect depends on you. We only collect the information needed for secure ordering and Privacy Policy
Last Updated: September 14, 2026
Superchargers Online (“Superchargers Online,” “SCOL,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit SuperchargersOnline.com, purchase products or services from us, communicate with us, or otherwise interact with our business, and how we use and disclose that information.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you provide directly to us, including:
- Name
- Billing and shipping address
- Email address
- Telephone number
- Order and purchase information
- Product, vehicle, supercharger, repair, or service information you provide to us
- Communications you send to us
- Account information, if you create an account
- Payment-related information
- Marketing and email preferences
- Information submitted through forms on our website
When you visit our website, certain information may also be collected automatically, including:
- IP address
- Browser and device information
- Pages viewed
- Referring website or source
- Date and time of visits
- Website interactions
- Cookie and similar technology identifiers
- Advertising and analytics information
We may receive information from third-party services we use to operate our website, process transactions, fulfill orders, communicate with customers, analyze website activity, and advertise our products and services.
2. How We Use Your Information
We may use personal information to:
- Process and fulfill orders
- Process payments
- Ship and track packages
- Provide supercharger repair, rebuilding, and related services
- Communicate about orders, repairs, returns, warranties, or customer-service requests
- Respond to questions and requests
- Maintain customer and transaction records
- Operate, maintain, improve, and secure our website
- Detect or prevent fraud and unauthorized transactions
- Analyze website traffic and customer interactions
- Measure the effectiveness of our advertising
- Advertise and market our products and services
- Send promotional emails and other marketing communications
- Comply with applicable laws and legal obligations
- Protect the rights, property, and safety of Superchargers Online, our customers, and others
3. Cookies and Similar Technologies
Our website uses cookies and similar technologies to operate the website, remember preferences, understand how visitors use the website, measure advertising effectiveness, and support our marketing efforts.
Some cookies are necessary for the website and shopping functionality to operate. Other cookies or technologies may be used for analytics, advertising, performance, or other purposes.
Depending on your browser and the options available on our website, you may be able to block, delete, or limit cookies. Disabling certain cookies may affect website functionality.
4. Google Analytics and Google Ads
We use Google Analytics to understand how visitors use our website. Google Analytics may collect information such as your IP address, device and browser information, pages visited, interactions with our website, and information collected through cookies or similar technologies.
We also use Google Ads to advertise Superchargers Online and measure the effectiveness of our advertising. Google and its technologies may use cookies, advertising identifiers, and other information to measure advertising performance and, depending on our configuration and your settings, provide or support personalized advertising.
Information collected through Google services is handled according to Google’s own privacy policies and settings.
You can control certain Google advertising preferences through Google’s advertising settings and may use Google’s available tools to limit Google Analytics measurement.
5. Facebook, Instagram, and Meta Advertising
Superchargers Online uses Facebook and Instagram for advertising and marketing.
Meta and related technologies may collect information about visits or interactions with our website when advertising, measurement, conversion tracking, or similar technologies are enabled.
This information may be used to measure advertising performance, understand whether an advertisement resulted in a website visit or purchase, and help us improve our advertising campaigns.
Meta’s use of information is governed by its own privacy policies and user privacy settings.
6. Payment Processing
We offer payment options that may include Authorize.net, PayPal, and Zelle.
Payment information is processed by the applicable payment provider and financial institutions involved in the transaction.
Superchargers Online does not intentionally store complete credit-card numbers on its own website systems when payments are processed through our third-party payment processors.
Payment providers may collect and process information necessary to complete transactions, prevent fraud, comply with legal requirements, and provide their services. Their handling of your information is governed by their respective privacy policies and terms.
7. Shipping and Order Fulfillment
We may provide information necessary to fulfill and deliver orders to shipping and logistics providers, including UPS and FedEx.
Information provided for shipping may include your name, delivery address, telephone number, email address, order information, and other information reasonably necessary to deliver or track a shipment.
8. Email Marketing and Mailchimp
We use Mailchimp to manage certain email communications and marketing campaigns.
If you subscribe to our marketing communications or otherwise provide your email address in circumstances where marketing communications are permitted, we may use your name, email address, purchase or customer information, and related information to send promotional emails, product information, company news, special offers, and other marketing communications.
Information used for these communications may be processed by Mailchimp in connection with providing its email and marketing services.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our marketing emails.
Unsubscribing from marketing emails will not prevent us from sending non-marketing communications that are necessary to process or service an order, payment, shipment, return, warranty claim, repair, account, or other transaction with you.
9. How We Disclose Personal Information
We do not sell customer lists or personal information for money.
We may disclose personal information when reasonably necessary to operate our business, including to:
- Payment processors and financial institutions
- Shipping and logistics providers
- Website hosting and technology providers
- Email and communication providers
- Analytics providers
- Advertising and marketing platforms
- Fraud-prevention and security providers
- Professional advisers and service providers
- Government authorities or other parties when required by law
We may also disclose information when reasonably necessary to protect our rights, investigate fraud or misuse, enforce agreements, protect customers or others, or respond to lawful requests.
If Superchargers Online is involved in a merger, acquisition, sale of assets, financing, restructuring, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.
10. Advertising and Third-Party Tracking
Third-party analytics and advertising providers, including Google and Meta, may use cookies, pixels, tags, or similar technologies on or in connection with our website.
These technologies may allow those providers to collect information about your browser, device, website activity, and interactions with advertisements.
Your browser and certain third-party services may provide controls that allow you to limit cookies, tracking, or personalized advertising.
11. Do Not Track Signals
Some web browsers offer a “Do Not Track” (“DNT”) setting.
Because there is not a universally accepted standard for interpreting all browser DNT signals, our website may not respond to traditional DNT signals in a uniform manner.
However, you may use available browser controls, cookie settings, and privacy controls offered by third-party advertising and analytics providers to manage certain tracking technologies.
12. Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected and for legitimate business purposes, including processing transactions, maintaining business and tax records, providing customer service, handling warranties and returns, preventing fraud, resolving disputes, and complying with legal obligations.
Retention periods may vary depending on the type of information and the reason it was collected.
13. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, computer system, electronic transmission, or method of data storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by us.
Customers are responsible for protecting passwords and other account credentials and should contact us if they believe their account or information has been compromised.
14. Your Privacy Choices
You may contact us to request that we review, correct, update, or delete certain personal information associated with you.
Some information may need to be retained for legitimate business or legal purposes, including transaction records, tax and accounting records, fraud prevention, warranty records, dispute resolution, and compliance with legal obligations.
We may take reasonable steps to verify your identity before responding to a privacy-related request.
You may also unsubscribe from promotional email communications by using the unsubscribe link contained in our marketing emails.
15. California Privacy Information
Superchargers Online is based in California and respects the privacy of California consumers.
California law requires operators of certain commercial websites that collect personally identifiable information from California consumers to disclose their privacy practices. This Privacy Policy describes the categories of information we collect, how we use that information, and the categories of third parties to whom information may be disclosed.
Superchargers Online does not sell customer lists or personal information for money.
Certain California privacy laws, including the California Consumer Privacy Act (“CCPA”), apply only to businesses that meet specified statutory requirements. Nothing in this Privacy Policy is intended to represent that Superchargers Online is subject to a law that does not otherwise apply to the company.
Regardless of whether a particular statutory privacy right applies, you may contact us with questions or requests concerning personal information we maintain about you, and we will respond as reasonably appropriate and as required by applicable law.
16. Children’s Privacy
Our website and services are intended for a general adult audience and are not directed toward children under 13.
We do not knowingly collect personal information online from children under 13. If we learn that personal information from a child under 13 has been collected through our website without appropriate authorization, we will take reasonable steps to delete it.
17. Third-Party Websites and Services
Our website may contain links to websites, social-media platforms, payment services, or other services operated by third parties.
Superchargers Online does not control the privacy practices of those third parties. When you leave our website or interact directly with a third-party service, that party’s privacy policy and terms may apply.
We encourage you to review the privacy policies of third-party services you use.
18. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage visitors to review this Privacy Policy periodically.
19. Contact Us
If you have questions about this Privacy Policy or would like to make a request regarding your personal information, please contact:
Superchargers Online
Phone: 818-518-9889
Website: SuperchargersOnline.com
You may also contact us using the contact form available on our website.
